Returns & Exchanges

We want you to be completely satisfied with your Polina Bright home decor and art pieces. If your purchase doesn't perfectly complement your space, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the items in their original protective packaging to ensure they are not damaged during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our studio receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing